Small Business IT Expertise

Emerging Digital Concepts can help your small business leverage key, IT technologies that will reduce your company's overhead, and increase productivity. EDC can evaluate your company's needs, and assist with such things as: high speed internet access; update, replace or purchase new computers and printers; establish robust, internal networks; integrate office productivity software.

Having a company web site, can greatly reduce the number of phone calls coming into your business. The majority of such phone calls are simple inquiries as to where your store is located, and its hours of operation. Time spent on the phone answering these sorts of questions is time taken away from customers already in your store. If your company does not yet have a web site, EDC can assist with the sometimes confusing task of locating a reliable, yet affordable Internet Service Provider (ISP). In addition, EDC can construct the new web site, or bring your existing one up to current standards.

In addition to a company web site, auto-attendant phone systems can also reduce the amount of time employees must spend on the phone. This is accomplished by the auto-attendant answering the phone, and playing a general greeting to the caller, before transferring them to an employee. The greeting message can provide the typical information customers are seeking, as well as direct their attention to your web site. EDC can provide a blended solution of web site and auto-attendant phone systems that will enable you to focus on generating sales within your store.

Retail Point of Sale (POS) Systems

Retail merchants can greatly reduce their overhead with a comprehensive point of sale (POS) system. As an authorized dealer for SBS Keystroke POS, Emerging Digital Concepts can equip your business with state of the art POS software. This superior POS application can reduce your labor overhead by generating inventory reports and alerts, end of day credit card transaction processing, end of day summary reports, layaways, and the ability to handle a variety of tender methods (as well as split tender transactions).

Fax Server Solutions

EDC is a reseller of Castelle and ActiveFax Server Solutions. These high-tech, flexible fax solutions can virtually eliminate incoming, paper faxes. Special routing solutions mean the people who need to get the fax get it, and it arrives in digital form so distribution is simple, easy, and fast. Productivity increases are immediate in the work flow. Additionally, all of these solutions integrate seamlessly into all major office product software suites for employees with outgoing fax requirements.

Corporate Monitoring Software

EDC is also a reseller of Pearl Software Solutions. Pearl Software provides Internet monitoring, filtering and control solutions to companies, schools, libraries and home users. These solutions provide user-level monitoring and Internet access policies in client-server, server-centric, peer-to-peer and stand-alone computing environments. Corporations and small businesses have an increasing need for these solutions. They allow companies to maintain employee productivity and protect themselves from increasing legal liability based in unwanted and unmonitored employee actions.